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SHIPPING

 

 FREE Standard Shipping worldwide on orders of $150+ (4-20 Business Days)*

 FREE Standard Shipping in Israel. (4-14)

 $10.95 Expedited Shipping in Israel (1-2 Business Days) 

 $25 Express Shipping (EXPRESS SHIPPING IS CURRENTLY UNAVAILABLE DUE TO COVID DELAYS) 

 $25 International Shipping 

FREE STANDARD SHIPPING ON ORDERS OF $150 OR MORE

Hi there! Most orders are shipped within 48 hours of purchase Monday - Friday from our studio, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 4-14 business days

(DUE TO COVID DELAYS) of its ship date. You will receive a shipping notification email with tracking information. 

Please make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. Please note, we do not ship on the weekend or holidays.

EXPEDITED 1-2 BUSINESS DAY SHIPPING

Orders placed for expedited service are treated as such. We ship all expedited orders that are placed before 12PM Monday - Friday the same day from our studio, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 1-2 business days of its ship date. A tracking number will be emailed to you when your order ships. This tracking number will allow you to check the delivery status of your order. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.

Please note, we do not ship on holidays.

 

EXPRESS SHIPPING

EXPRESS SHIPPING IS CURRENTLY UNAVAILABLE DUE TO COVID DELAYS. Orders placed for express service before 12PM PST Monday - Friday will ship out the same day and will arrive the following day (excluding holidays and weekends.) Please note: at this time Friday delivery is not available. If overnight shipping is selected for an order placed on a Friday, please be advised that your package will not be delivered until Monday. A tracking number will be emailed to you when your order ships. This tracking number will allow you to check the delivery status of your order. 

Payment of charges associated with declaration value according to their country's duties and tariff costs is the customer’s responsibility. Unfortunately, Tata cannot be held responsible for lost packages. Customers will be sent an email that includes all shipping information/tracking numbers once the item is shipped. Please allow up to 2-4 weeks from the ship date for delivery.  

Your item can be tracked online once you have received the tracking number. 

We always seek to pack and send your order as soon as possible but these shipping estimated times cannot be guaranteed by us as they are not within our control. Neither, of course, are delays caused by customs, or charges/import duties that may apply in your country.

Actual delivery time will depend on the shipping method you choose.

"Tata" does not cover the cost of lost or stolen parcels once delivered.

INTERNATIONAL SHIPPING

DUE TO COVID, INTERNATIONAL SHIPMENTS ARE TAKING 3+ WEEKS TO ARRIVE.

We offer $25 shipping to our international customers. Shipping times may vary, but we work our hardest to get you your order as quickly as possible. Taxes and Customs, Import duties, and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery.

Please check with your country’s customs office to determine what these additional costs are prior to purchase.

Due to the global situation surrounding the COVID-19 epidemic, mail carriers are now experiencing delays and disruptions that could affect your package. I love my tata is responsible for your order up to the carrier collection point. We have no control over the delivery time of your package once it leaves our doors, and we are not responsible for delayed, lost, or stolen packages.

Please note that international bookings experience significant delays and can last for eight weeks or more.

We sincerely appreciate your support and understanding! If you have any questions, feel free to contact us at

studio@ilovemytata.com

For support.

 

RETURNS & EXCHANGE  POLICY 

Please contact us if you have any problems with your order or if you are not completely satisfied with your purchase. We want you to be happy.

All return items have to be new and unworn/unwashed, items purchased online are eligible for an exchange within 14 days after the product is received. If your desired size/style is not available at the time of your return, we are happy to offer an alternative, or you will be issued a store credit. Shipping costs for returns must be paid by the customer. 

Please notify us at studio@ilovemytata.com ​ before making a return shipping, since we cannot be responsible for items returned to us without notification and/or items that are returned with a shipping alternative where one cannot trace the package.  

The following items can't be returned or exchanged

Because of the nature of these items, we do not accept returns for:

  • Custom or personalized orders

  • Digital downloads

  • Sale products 

Returns must be organized and shipped back postmarked within 14 business days of delivery. Once returned, please allow 5 business days for processing of return through the store. Once processed you will receive an email confirmation of the refund amount or exchange item(s).

CUSTOMER CARE

Is there a customer service number I can call?
We currently operate all of our customer services via email.

studio@ilovemytata.com